1) Please connect your Online Environment First Commands : Open Windows PowerShell as an administrator (use Run as administrator). Run these commands to connect to Office 365. $credential = Get-Credential Import-Module MsOnline Connect-MsolService -Credential $credential Connect-SPOService -Url https://domainhost-admin.sharepoint.com -credential $credential Import-Module LyncOnlineConnector $sfboSession = New-CsOnlineSession -Credential $credential Import-PSSession $sfboSession Run Below command to get All users : Get-MSOLUser- All | Select DisplayName,FirstName,LastName,UserPrincipalName,MobilePhone,PhoneNumber,Office,Fax,StreetAddress,PostalCode,City,Country,State,Department, IsLicensed ,PreferredLanguage , Title , UsageLocation | Export-CSV C://MOSuser.csv Good Luck !